PRIVACY

PRIVACY & COOKIE POLICY

Effective Date: 14/2/25

YEW Drink Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use, and protect your personal data, as well as how we use cookies and similar technologies when you visit our website www.yewdrink.com (the "Website").

By using our Website, you agree to the terms outlined in this policy. If you have any questions, please contact us at hello@yewdrink.com.

1. Who We Are

YEW Drink Ltd is a company registered in England. For the purposes of data protection law, we are the "data controller" responsible for your personal data.

Registered Address:
YEW Drink Ltd
PO Box 583, Manchester, M28 8JG
Email: hello@yewdrink.com

2. Information We Collect

We collect and process the following types of personal data:

A. Information You Provide to Us

You may give us personal information by filling in forms, corresponding via email or phone, or using our Website. This includes:

  • Name, email address, phone number, and postal address
  • Payment details (for purchases)
  • Account login credentials
  • Any information shared when reporting a problem

B. Information We Collect Automatically

When you visit our Website, we may automatically collect:

  • Your IP address, browser type, and operating system
  • Pages visited, time spent, and interactions with our Website
  • Device identifiers and settings

C. Information from Third Parties

We may receive information from business partners, payment processors, or analytics providers to improve our services.

3. How We Use Your Information

We use your personal data to:

  • Process orders and provide customer support
  • Improve our Website and personalise user experience
  • Send marketing communications (with your consent)
  • Ensure security and prevent fraud

If you do not wish to receive marketing emails, you can opt out at any time by clicking “unsubscribe” or contacting us at hello@yewdrink.com.

4. Legal Basis for Processing

Under GDPR, we process your data based on:

  • Performance of a contract (e.g., order fulfilment)
  • Legitimate interests (e.g., Website security, business analytics)
  • Consent (e.g., marketing emails)
  • Legal obligations (e.g., tax or fraud prevention)

5. How We Share Your Information

We do not sell your personal data. However, we may share it with:

  • Service providers (e.g., payment processors, couriers)
  • Legal authorities (if required by law)
  • Business partners (where consent is given)

If YEW Drink Ltd is involved in a business transaction (e.g., a sale or merger), your data may be transferred to a third party.

6. Your Rights Under GDPR

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for marketing communications
  • Object to or restrict processing
  • Request data portability

To exercise your rights, contact us at hello@yewdrink.com.

7. Cookies & Tracking Technologies

Our Website uses cookies to improve user experience.

A. What Are Cookies

Cookies are small text files stored on your device that help us recognise you and improve our Website.

B. Types of Cookies We Use

  1. Essential Cookies – Necessary for Website functionality
  2. Analytical Cookies – Help us understand user behaviour
  3. Marketing Cookies – Used for targeted advertising

C. How to Manage Cookies

You can manage or disable cookies via your browser settings. However, some features may not work properly if cookies are disabled.

8. Data Security

We take appropriate security measures to protect your data from unauthorised access or loss. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and significant updates may be notified via email.

10. Contact Us

If you have any questions or concerns about this policy, please contact us at:

YEW Drink Ltd
PO Box 583, Manchester, M28 8JG
Email: hello@yewdrink.com